📑 Privacy Policy – My Key to Italy
At My Key to Italy we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).
- Who We Are
- My Key to Italy is a buyer-representation service helping international clients purchase property in Italy.
- Business Base Galway: Ireland.
- Data Controller: [ My Key to Italy ]
- Email: [📧 info@mykeytoitaly.com]
- What Data We Collect
We may collect the following types of personal data when you use our services or contact us:- Contact details: name, email, phone number.
- Property preferences: location, budget, requirements.
- Communication data: emails, call notes, forms.
- Payment details: processed securely through third-party providers (we do not store full credit card data).
- Technical data: IP address, browser type, cookies (see Cookie Policy).}
- How We Use Your Data
We process your data to:- Respond to your inquiries and provide consultations.
- Search, evaluate, and present property options.
- Arrange visits, negotiations, and legal support.
- Manage payments and contracts.
- Comply with legal obligations (tax, contracts, anti-fraud).
- We will never sell or rent your data to third parties.
- Legal Basis for Processing
- Contractual necessity – to provide our services in Italy.
- Legal obligation – Irish and EU legal requirements (e.g., accounting, anti-fraud).
- Legitimate interest – improve services and ensure security.
- Consent – e.g., marketing emails.
- Data Sharing
We may share your data only with trusted third parties necessary for our service, such as:- Italian-based partners (real estate agents, notaries, lawyers) where needed for your transaction.
- Payment processors (Stripe, PayPal, or bank).
- Service providers (hosting, email).
- All are GDPR-compliant.
- Data Retention
We keep your data only as long as necessary:- Client files: up to 5 years (legal and tax reasons).
- Inquiries without cooperation: up to 12 months.
- Payment and contract data: as required by Italian/EU law.
- Your Rights (GDPR)
You have the right to:- Access your data.
- Correct or update your data.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing.
- Request data portability.
- Withdraw consent (where applicable).
- To exercise your rights, contact us at: [info@mykeytoitaly.com].
- Cookies & Tracking
We use cookies to improve website functionality and understand user behavior.- Essential cookies: required for basic website use.
- Analytics cookies: help us improve (Google Analytics).
- Functional Cookies – Remember your preferences (such as language or region) to provide a more personalized experience.
- Third-Party Cookies – Some cookies may be set by trusted third parties who provide services for analytics, payment processing, or embedded content.
- Managing Cookies
- You can accept or decline cookies through the banner shown when you first visit our site.
- At any time, you can adjust your cookie preferences or disable non-essential cookies in your browser settings.
- Please note: blocking certain cookies may affect the functionality of the site.
- You can manage cookies via our Cookie Banner or your browser settings.
- Retention
- Session cookies are temporary and deleted when you close your browser.
- Persistent cookies may remain on your device for a set period or until you delete them.
- Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. - Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page. - 📩 Contact
For privacy-related questions, please email us at: [info@mykeytoitaly.com].